Job openings

  • Business Development Manager

    Office: Lebanon

    The business development Manager will analyse existing and potential markets to identify and secure business development opportunities. He/she will apply his/her knowledge, skills and experience to evaluate the current performance of the business and find ways to help the business reach its full potential. ...


    RESPONSIBILITIES/ DUTIES:
    • Analyse potential and existing markets in order to identify business opportunities.
    • Establish customer base relations and its management data base.
    • Carry out market research in order to develop strategies and efficient business plans.
    • Develop New Products.
    • Develop New Markets.
    • Expand Business both regionally and internationally.
    • Develop and maintain good customer relationship for the future growth of the company.
    • Provide support to marketing team, in the area of developing strategies for company’s product promotions.
    • Prepare presentations, proposals, and various sales tools on effective development of business opportunities for the company.
    • Assist the relevant management in resourcing, budgeting, and problem solving activities of the company.
    • Develop campaigns and other activities that will help in increasing the recognition of the company.
    • Regularly provide updates on the market competition analysis and knowledge to the sales and service department.

    QUALIFICATIONS
    • Bachelor’s Degree to a Master’s Degree in Business Administration (MBA).
    • 5 Years of Experience in a similar position.
    • Must possess excellent management, as well as organizational skills
    • Possess the ability to cope with stress and effectively prioritize tasks
    • Must possess effective communication and writing skills
    • Ability to develop and make presentations for existing and prospective customers, in a professional manner
    • Must have good sales and marketing skills
    • Must have the ability to recognize opportunities and manage budgets effectively
    • Must be creative with ability to develop fresh ideas and strategies
    • Effective people skills
    • Ability to multi-task
    • Ability to work under pressure and still be effective
    • Ability to negotiate and dialogue with clients/customers
    • Ability to engage in new product/service research for the company
    • Ability to work under minimal supervision
    • Ability to be self-motivated
    • Possession of an entrepreneurial spirit


  • SMS Account Manager

    Office: Lebanon

    Your natural ability to establish strong working relationships while increasing profitability for the company is exactly what we are seeking. You are tenacious and charismatic in your approach to resolving obstacles and results-driven and action-oriented to getting the job done right.Commercially handle and manage a range of Voice accounts with the objective of ensuring profitability and traffic flow and maintaining good relations with the customers/suppliers. ...


    RESPONSIBILITIES/ DUTIES:
    • Establish and maintain strong business relationships with wholesale telecom carriers (customers & suppliers)
    • Continuously seek new Customer Accounts and manage existing ones
    • Manage and develop business opportunities with telecom carriers
    • Negotiate favourable rates with carriers
    • Achieve and exceed sales targets
    • Manage, review and finalize NDA’s, contracts and commercial agreements associated with wholesale, international and carrier relations business
    • Manage all necessary studies, analysis and cost calculations
    • Utilize cost calculation methods to develop new price offerings for the company clients
    • Manage the implementation of new carriers to the company’s network
    • Act as the subject matter expert (SME) on all issues relating to route management
    • Attend industry trade shows

    QUALIFICATIONS
    • Bachelor's degree in Business Administration, Marketing, Economics or equivalent work experience.
    • Motivated, goal oriented, persistent and a skilled negotiator
    • Basic understanding and creation of Financial Models and profitability
    • Ability to analyse cost variances and trends
    • Proficient in all aspects of Microsoft Office applications.
    • Exceptional negotiation, problem solving and analytical skills.
    • Excellent communications skills, both verbal and written.
    • Ability to work in a fast paced environment.
    • Fluency in English, both spoken and written.
    • Have a Nationality is a plus


  • Accountant

    Office: Cyprus and Switzerland

    Prepares asset, liability, and capital account entries by compiling and analysing account information.
    Documents financial transactions by entering account information. ...


    RESPONSIBILITIES/ DUTIES:
    • Recommends financial actions by analysing accounting options.
    • Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
    • Substantiates financial transactions by auditing documents.
    • Reconciles financial discrepancies by collecting and analysing account information.
    • Secures financial information by completing data base backups.
    • Maintains financial security by following internal controls.
    • Prepares payments by verifying documentation, and requesting disbursements.
    • Complies with legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
    • Prepares special financial reports by collecting, analysing, and summarizing account information and trends.
    • Maintains customer confidence and protects operations by keeping financial information confidential.
    • Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications.
    • Accomplishes the result by performing the duty.
    • Contributes to team effort by accomplishing related results as needed.
    • Communicates with clients and follows up on sales.

    QUALIFICATIONS
    • Bachelor's degree in Accounting, Commerce, Business Administration/Management, or related field.
    • 1-2 years experience.
    • Knowledge of GAAP
    • Strong analytical, problem solving and decision-making skills to evaluate alternatives and provide recommendations on business issues.
    • Proficient in all aspects of Microsoft Office applications.
    • Exceptional problem solving and analytical skills.
    • Excellent communications skills, both verbal and written.
    • Ability to work in a fast-paced environment.


  • IT Support

    Office: Lebanon

    To contribute to the development, administering and control of IT security, and compliance activities.To develop and sustain plans to improve and implement information security and data protection controls around IT systems, services, and processes to reduce IT issues and risks. To lead, mentor and participate in various committees and audits. ...


    RESPONSIBILITIES/ DUTIES:
    • Research and recommend IT standards, controls, policies and procedures based on best practice and participate in the implementation and monitoring of security and compliance
    • Implement management recommended governance frameworks and standards that can enhance IT functions such as COBIT, COSO, ITIL, and ISO 38500, 27001, 27002,27018 and ensures that IT processes and activities are mapped to implemented IT standards
    • Ensure that Security & adopted standards are considered in projects, initiatives, new implementations and operational tasks.
    • Establish mechanisms and conduct assessments to identify, assess and mitigate IT Security Risks; develop and recommends corrective action plans for resolution
    • Identify risk prevention methods and their administrative and technical procedures in order to mitigate the impact of risks or limit them.
    • Identify and evaluate business and technology risks and report on the effectiveness of established controls to mitigate risks
    • Ensure corrective and preventive actions against identified or potential nonconformities
    • Ensure all the security incidents are identified , contained and managed properly
    • Ensure compliance with cyber security standards, policies and procedures based on local and global standards as well as national cyber security policies.
    • Perform IT assessments and provide recommendations for improvements
    • Perform threat & Vulnerability assessment and provide recommendation accordingly
    • Manage the remediation of vulnerability scans. Track, report, and identify solutions to mitigate or remediate the findings.
    • Assist in evaluating new technology and security products for relevancy to Organization's overall security strategy and in support to new business requirements/initiatives
    • Acts as a focal point for the implementation of Critical changes in the environment
    • Performing the Information Security officer (ISO) Role that is required by the ISO27001:2013 standard and ensure that the standard is maintained within the organization
    • Initiate , manage , control and implement any related security programs across the organization
    • Lead the efforts to implement up-to-date baselines for the secure configuration and operations of all in-place devices, systems, databases, and applications
    • Work closely with the different IT departments and consultants to develop and coordinate a compliance schedule tailored to the applicable regulations and standards
    • Participating in initiating and maintaining IT policies and procedures.
    • Proactively identify and recommend process improvement to reduce risk and improve operational efficiency.
    • Develop and conduct compliance related trainings and Information security awareness sessions and communications.

    QUALIFICATIONS
    • Bachelor’s degree in Information Technology / Computer Science / Computer Engineering with 0-2 of relevant work experience
    • Expertise in formulating IT compliance goals and developing effective IT solutions / techniques
    • Strong knowledge of IT standards and best practices as they relate to IT compliance such as ITIL, CoBiT, etc.
    • Certification in one or more of the following is desirable: ITIL, COBIT, CISA, CISM,CSA, TOGAF, CGEIT, ISO 270000, Six Sigma Black Belt / Green Belt, Program Management
    • Very good communication and interpersonal skills
    • Excellent writing skills with ability to draft / edit a variety of written reports and other technical documents and articulate ideas clearly and concisely.


  • NOC Engineer

    Office: Cyprus

    Acts as the first/second point of escalation for all network problems and analyses the root cause of all repetitive ones. Configures all monitoring tools and makes sure they are 24x7 operational, evaluates new monitoring technologies based on the network needs and recommends the purchase of new monitoring tools. ...


    RESPONSIBILITIES/ DUTIES:
    • Acts as the first point of escalation for IP, switching and transmission related problems.
    • Handles faults properly and cooperates with level one and other technical departments in order to solve complicated network problems.
    • Manages and maintains the company’s network elements, gateways, servers, modems, routers, switches, firewalls, and related infrastructure operating systems and applications. 
    • Establishes/manages conference calls (with customers, vendors and/or suppliers) required to identify Root Cause Analysis and to discuss SLA’s commitments (if needed).
    • Checks whether sudden customer increase/decrease in traffic is related to a technical problem.
    • Applies KPI’s to maintain a good level of QOS for all company customers.
    • Checks periodically the unstable sites, points out the reason(s) behind instability and advises other departments accordingly.
    • Makes sure that escalation lists are always updated.
    • Assists in writing technical parts of the customers’ SLAs.
    • Performs other duties as requested by his/her direct supervisor.
    • Able to work different shifts (Morning, evening and night shifts).

    QUALIFICATIONS
    • Bachelor's degree in Computer and Communications Engineering from a reputable university.
    • 0-2 years’ experience. Training will be provided.
    • Motivated, goal oriented, persistent and a skilled negotiator
    • Proficient in all aspects of Microsoft Office applications.
    • Exceptional problem solving and analytical skills.
    • Excellent communications skills, both verbal and written.
    • Ability to work in a fast paced environment.
    • Fluency in English, both spoken and written.


  • Cybersecurity Advisory Manager

    Office: Lebanon and Cyprus

    Lead a team of penetration testers, vulnerability analysts, security advisor/threat intelligence analyst, data privacy analyst, and GRC analysts. ...


    RESPONSIBILITIES/ DUTIES:
    • Lead a team of penetration testers, vulnerability analysts, security advisor/threat intelligence analyst, data privacy analyst, and GRC analysts.
    • Continuously identify & assess risks to critical processes, mission essential functions, and assets through various technical and non-technical channels (i.e., security vulnerabilities, audits/assessments, and operational incidents)
    • Develop security controls, risk assessment frameworks, and cybersecurity frameworks that align with regulatory requirements, ensuring documented and sustainable compliance that advances all company objectives.
    • Evaluates risks and develop procedures, controls, and security standards for managing them.
    • Enhances a company's security position by enhancing processes, policies, automating functions, and developing continuous capabilities
    • Implements processes to automate and continuously monitor information security controls, exceptions, risks, testing.
    • Develops reporting metrics, dashboards, and evidence artifacts.
    • Documents and reports control failures and gaps to stakeholders. Provides remediation guidance and prepares management reports to track remediation activities.
    • Perform security audits to evaluate possible breach of security.
    • Ensure the company’s policy is in accordance with data privacy regulations and codes of practice. Develop and maintain relevant global internal data privacy policies and training.
    • Assist in managing the development of training and security awareness programs.
    • Offer advice and assistance with threat modeling, penetration testing, code security reviews, and any other security assessments.
    • Remain current on best practices, latest cyber security frameworks, latest cyber security standards/regulations, and data privacy laws.

    Requirements and qualifications
    • Degree in management information system, information technology, or related field.
    • At least 6 to 8 years of experience in Information and Physical Security, Internal Audit, Data Privacy, or other Governance, Risk & Compliance Fields , with at least 2 years of experience in a managerial role.
    • Documented experience with ISO 27000 framework, Risk management, GDPR/ or any data privacy law, NIST, and COBIT.
    • A solid understanding of vulnerability management processes and penetration testing frameworks.
    • Demonstrate commitment to delivering projects within time and in budget and to a high level of customer satisfaction.
    • Experience moving technical or business driven projects from inception to delivery, and experience articulating the impact using metrics, growth examples, return, etc.
    • Holding one or more of the following certifications is an advantage (ISO 27001 Lead implementer/Auditor, CISSP, CISM, CDPO,CRISC)
    • Critical thinker, strong problem solving, analytical, and time management skills.
    • Languages: English is a must, Arabic is good to have, French and/or Spanish are a plus.


  • Cybersecurity Products & Services Manager

    Office: Lebanon and Cyprus

    Lead the development and creation of new and innovative service offerings to drive business success. ...


    RESPONSIBILITIES/ DUTIES:
    • Lead the development and creation of new and innovative service offerings to drive business success.
    • Continuously assess customer needs, technology trends, and major competitors before preparing detailed solutions.
    • Gather feature requirements from key customers (end customers, product marketing, and sales organization) for designing new products and services. Ability to capture and articulate customer problems and translate those into product strategy and requirements.
    • Coordinate with other cybersecurity architects and subject matter experts as well as technology partner technical experts to design and deliver innovative solutions and create business opportunities.
    • Coordinate with the marketing team and support business development activities such as presentations, workshops, demonstrations, and proof of concepts.
    • Facilitating workshops and developing and conducting presentations and training for both business executives and technical audiences.
    • Manage the delivery of new features and services.
    • Advise project teams, operations teams, and customers on best practices regarding the use of MADA Cybersecurity products & services.
    • Participate in a combination of business development and billable projects focused on the sale and delivery of MADA Cybersecurity products & services.
    • Lead proposals and RFP responses related to MADA cybersecurity products & services.
    • Lead the architecture, design, and delivery of solutions based on the MADA Cybersecurity product portfolio and support ongoing business development activities as part of comprehensive cybersecurity solutions.

    Requirements and qualifications
    • Degree in management information systems, information technology or related field.
    • At least 7 years’ experience in cyber security consulting, with at least 3 years in architecting/deployment of solutions in particularly SIEM, EDR, XDR, SOAR, CTI, and TIP products, etc.
    • Experience in pre-sales and business development for at least one year.
    • Knowledge of security products, such as DLP/IP, NDR, Firewalls, IPS, active defense & cyber deception, etc.
    • Holding one or more of the following certifications is an advantage (CISSP, CISA, CISM).
    • Solid knowledge of cyber security concepts & cyber-attacks (tactics, techniques & procedures), threat vectors, risk management, threat detection and response, and active defense procedures.
    • Demonstrate commitment to delivering projects within time and in budget and to a high level of customer satisfaction.
    • Critical thinker, strong problem solving, analytical, and time management skills.
    • Willingness to travel. 
    • Languages: English is a must, Arabic is good to have, French and/or Spanish are a plus.


  • Cybersecurity Sales

    Office: Lebanon and Cyprus

    Acquire new accounts through prospecting, networking, and strategic partnerships. ...


    RESPONSIBILITIES/ DUTIES:
    • Acquire new accounts through prospecting, networking, and strategic partnerships
    • Maintain positive business relationships with existing clients to ensure future renewals and sales.
    • Fundamental understanding of security threats, solutions, security tools, and network technologies. Demonstrate knowledge of cybersecurity industry, products, and competitor offerings
    • Qualify opportunities to determine scope and develop proposal solutions
    • Identify prospect security and technical requirements
    • Successfully demonstrate our solutions
    • Work with internal team to ensure successful delivery of solutions to customer
    • Provide implementation team with documentation for successful onboarding of clients
    • Participate in all scheduled sales team meetings/conference calls
    • Travel, as needed, to industry events, prospect, and partner sites
    • Handling technical presentations at trade shows and conferences and proactively communicating with prospects and customers to ensure exceptional customer satisfaction
    • Develop and follow a behavior-based sales plan that is reviewed periodically.
    • Other Duties as assigned.

    Requirements and qualifications
    • Bachelor’s Degree in Business, Sales or Marketing or equivalent experience
    • Proven 3+ years track record of selling managed IT and/or security solutions
    • Experience designing and presenting technical solutions to meet customer needs
    • Excellent written and communications skills
    • Professional presentation skills
    • Self-starter, cooperative attitude; team player
    • Must have excellent interpersonal and time management skill
    • Must possess a high degree of intelligence, competence, maturity, adaptability, resilience, integrity and initiative
    • Clear, logical and persuasive communication skills with an ability to work closely with executives and employees at all levels
    • Excellent attention to detail
    • English and Arabic are a must, French and/or Spanish are a plus.


  • INCIDENT Responder

    Office: Lebanon and Cyprus

    Conduct proactive monitoring and investigation using SIEM/other security tools for advanced analysis, threat hunting, and alert triage ...


    RESPONSIBILITIES/ DUTIES:
    • Conduct proactive monitoring and investigation using SIEM/other security tools for advanced analysis, threat hunting, and alert triage
    • Perform advanced analysis of logs from various security controls, malware analysis, systems/application logs, for the determination of the scope of compromise during a cyber incident.
    • Participate in the containment and eradication of cyber security events and incidents.
    • Identify lessons learned to help improve the security posture of the company and propose solutions to prevent the recurrence of the cyber incident. Facilitate tabletop exercises.
    • Conduct research on the latest threats, the latest technological advancements in combating cyber-attacks, and tuning the SIEM solution for better detection.
    • Malware analysis, network traffic analysis, and log analysis for systems and applications..
    • Know about penetration techniques, this includes the cyber kill chain, and MITRE ATT&CK.
    • Assist in defining and driving strategic initiatives.
    • Ensure the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies.
    • Working with Level 2 Analysts, create/develop SOC processes & procedures, and the development of incident response playbooks.
    • Support the development of operational and executive reports.
    • Receive, document, and report cyber security events.
    • Categorize incidents and implement corresponding escalation procedures.
    • Analyze reports to understand threat campaign(s) techniques, lateral movements, and extract indicators of compromise (IOCs).
    • Communicate and coordinate incident response efforts.
    • Any other duties as requested by the Contracting Officer Representative and SOC management.
    • Reference applicable departmental and operating administration policies in work products.
    • Access, secure and inspect local classified information processing areas.
    • Conduct daily operational update meetings for SOC staff and unscheduled situational.
    • Provide telephone, e-mail, and ticket service to customers.

    Requirements and qualifications
    • Bachelor's degree in information technology, engineering, or a related field.
    • Previous work experience working in a SOC department for 4 to 5 years, with at least 1 year as an incident responder.
    • Experience with Splunk (Splunk ES, UBA) is a must, Splunk certifications are desirable.
    • In-depth knowledge of SOC processes, SOC use cases development and logbook development, incident response playbook development, enhancement, and monitoring.
    • Strong knowledge of security concepts such a cyber attacks & techniques, threat vectors, risk management, and incident management.
    • Experience working with SIEM, UEBA, SOAR, ZEEK, EDR, HIPS/NIPS, network monitoring tools, ZEEK, malware analysis tools, etc.
    • Deep knowledge of MITRE ATT&CK, malware analysis, network fundamentals, and packet/network traffic analysis
    • Excellent managerial skills and ability to collaborate with team members.
    • Ability to analyze a high volume of technical data and work in a fast-paced environment.
    • Strong problem solving, analytical, and time management skills.
    • Able and willing to respond to incidents during the night and during weekends.
    • Languages: English is a must, Arabic is good to have, French and/or Spanish are a plus.


  • Carrier Relations Account Manager

    Office: Lebanon

    Your natural ability to establish strong working relationships while increasing profitability for the company is exactly what we are seeking. You are tenacious and charismatic in your approach to resolving obstacles and results-driven and action-oriented to getting the job done right. Commercially handle and manage a range of Voice accounts with the objective of ensuring profitability and traffic flow and maintaining good relations with the customers/suppliers. ...


    RESPONSIBILITIES/ DUTIES:
    • Establish and maintain strong business relationships with wholesale telecom carriers (customers & suppliers)
    • Continuously seek new Customer Accounts and manage existing ones
    • Manage and develop business opportunities with telecom carriers
    • Negotiate favourable rates with carriers
    • Achieve and exceed sales targets
    • Manage, review and finalize NDA’s, contracts and commercial agreements associated with wholesale, international and carrier relations business
    • Manage all necessary studies, analysis and cost calculations
    • Utilize cost calculation methods to develop new price offerings for the company clients
    • Manage the implementation of new carriers to the company’s network
    • Act as the subject matter expert (SME) on all issues relating to route management
    • Attend industry trade shows

    Requirements and qualifications
    • Bachelor's degree in Business Administration, Marketing, Economics or equivalent work experience.
    • Motivated, goal oriented, persistent and a skilled negotiator
    • Basic understanding and creation of Financial Models and profitability
    • Ability to analyse cost variances and trends
    • Proficient in all aspects of Microsoft Office applications.
    • Exceptional negotiation, problem solving and analytical skills.
    • Excellent communications skills, both verbal and written.
    • Ability to work in a fast paced environment.
    • Fluency in English, both spoken and written.
    • Have a Nationality is a plus


  • Penetration Tester

    Office: Lebanon and Cyprus

    Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex applications, operating systems, wired and wireless networks, mobile applications/devices, and cloud. ...


    RESPONSIBILITIES/ DUTIES:
    • Operate a hands-on role involving penetration testing and vulnerability assessment activities of complex applications, operating systems, wired and wireless networks, mobile applications/devices, and cloud.
    • Develop and maintain security testing plans
    • Develop and create runbooks for network (internal, external), active directory, web applications, wireless pentesting, and cloud security assessment.
    • Automate penetration and other security testing on networks, systems, and applications. Basic knowledge about adversary emulation frameworks and tools.
    • Source code vulnerability analysis for security flows
    • Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk
    • Produce actionable, threat-based, reports on security testing results
    • Act as a source of direction, training, and guidance for less experienced staff
    • Share information and insights with the SOC analysts/Incident responder in order to improve and ensure stronger defense and to identify security control gaps.
    • Mentor and coach other IT security staff to provide guidance and expertise in their growth
    • Consult with application developers, systems administrators, and management to demonstrate security testing results, explain the threat presented by the results, and consult on remediation
    • Communicate security issues to a wide variety of internal and external “customers” to include technical teams, executives, risk groups, vendors, and regulators
    • Deliver the annual penetration testing schedule and conducting awareness campaigns to ensure proper budgeting by business lines for annual tests
    • Foster and maintain relationships with key stakeholders and business partners

    Requirements and qualifications
    • Previous working experience as a Penetration Testing Expert for 3-4 year(s)
    • BA in Computer Information Systems,  Management Information Systems, or similar relevant field
    • Holding one or more of the following certificates is an advantage (CEH, CPENT, OSCP GPEN, GWAPT)
    • Shell scripting/automation of simple tasks using Python, Perl, Powershell, or Ruby
    • In-depth knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, ASP.net)
    • Hands on experience with testing frameworks such as the PTES and OWASP
    • Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware/Xen, and cloud technologies such as AWS, Azure, or Google Cloud
    • Critical thinker and problem solver
    • Excellent organizational and time management skills
    • Languages: English is a must, Arabic is good to have, French and/or Spanish are a plus.


  • Senior HR Manager

    Office: Lebanon

    The Employee Relations Manager will facilitate and manage employee relations on behalf of the company. conducts performance evaluations that are timely and constructive. ...


    RESPONSIBILITIES/ DUTIES:
    • Analyzes information and data necessary to define and discern cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
    • Uses surveys, interviews, and other studies to conduct research regarding human resource policies, compensation, and other employment issues. After analyzing the information, makes recommendations on changes.
    • Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
    • Represents organization in contract negotiations, meetings, and negotiations with employee and labor organizations.
    • Collaborates with leadership on matters of policy and terms of memoranda of understanding before and throughout negotiation process.
    • Collaborates with legal counsel and departments in the preparation for and participation in negotiation with employee and labor groups.
    • Performs other related duties as assigned.

    QUALIFICATIONS
    • Bachelor’s degree in Employee Relations, Human Resources or related field required.
    • Four years of professional human resource administration, including two years in employee relations preferred OR its equivalent through training, education, and other experience
    • Excellent oral and written communication skills.
    • Thorough understanding of state and federal laws concerning labor relations.
    • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.


  • SOC ANALYST L2

    Office: Lebanon and Cyprus

    Continuous monitoring and interpretation of threats using SIEM, EDR platforms, IDS,Conduct log analysis of security events to determine intrusion and malicious events. ...


    RESPONSIBILITIES/ DUTIES:
    • Continuous monitoring and interpretation of threats using SIEM, EDR platforms, IDS, etc
    • Conduct log analysis of security events to determine intrusion and malicious events.
    • Search firewall, email, web, DNS, and identity logs to identify and mitigate intrusion attempts.
    • Investigate malicious phishing emails, domain and IPs using open source tools and recommend proper blocking based on analysis.
    • Perform investigations in response to security alerts escalated by the SOC analyst L1. Document and report information security issues and emerging threats.
    • Gather evidence and put together a picture of the case.
    • Determine how security incident occurred.
    • Building capabilities that close information gaps.
    • Defend customer security threats.
    • Make plans for adversary eviction and incident response by working with the incident response team.
    • Evaluate security risks.
    • Provide threat and vulnerability analysis as well as security advisory services.
    • Conduct rescan for mitigated systems for further infections.
    • Create technical documentation.
    • Using defense tool to conduct analysis for packets/network traffic, malwares, system/applications logs, etc…
    • Collaborate with teams that are customer focused.
    • Escalate security alerts/incidents when needed to Incident responder.Participates during the incident response process by providing support to the incident responder. Add additional context to the incident by understanding the behavior, and by analyzing data from multiple tools/data sources, and through threat intelligence data.
    • Help the incident responder in the development of incident response playbooks.
    • Act as a source of direction, training, and guidance for less experienced staff (SOC Analyst L1)

    Requirements and qualifications
    • Previous working experience as a SOC Analyst for 3-4 years
    • BA in Computer Information Systems,  Management Information Systems, or similar relevant field
    • Experience with Splunk (Splunk ES, UBA) is a must, Splunk certifications are desirable.
    • In-depth knowledge of SOC processes, SOC use cases development and logbook development, enhancement, and monitoring
    • Fundamental knowledge of MITRE ATT&CK framework
    • Hands on experience with SIEM solutions and event management.
    • In-depth knowledge of security of security concepts such as cyber-attacks and techniques, threat vectors, risk management, and incident management.
    • Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X, VMware, network protocols, and cloud technologies such as AWS, Azure, or Google Cloud.
    • Knowledge about various tools like HIPS/NIPS, packet analysis, network monitoring tools, EDR/AV, UEBA, and SOAR.
    • Critical thinker and problem solver
    • Able and willing to work in a 24/7 environment, including nights and weekends, on a rotating shift schedule.
    • Excellent organizational and time management skills
    • Languages: English is a must, Arabic is good to have, French and/or Spanish are a plus.


  • UI/UX Designer

    Office: Lebanon

    We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients. UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we'd like to meet you. Ultimately, you'll create both functional and appealing features that address our clients' needs and help us grow our customer base. ...


    RESPONSIBILITIES/ DUTIES:
    • Gather and evaluate user requirements in collaboration with product managers and engineers
    • Illustrate design ideas using storyboards, process flows and sitemaps
    • Design graphic user interface elements, like menus, tabs and widgets
    • Build page navigation buttons and search fields
    • Develop UI mockups and prototypes that clearly illustrate how sites function and look like
    • Create original graphic designs (e.g. images, sketches and tables)
    • Prepare and present rough drafts to internal teams and key stakeholders
    • Identify and troubleshoot UX problems (e.g. responsiveness)
    • Conduct layout adjustments based on user feedback
    • Adhere to style standards on fonts, colors and images

    Requirements and skills
    • BSc in Design, Computer Science or relevant field
    • Proven work experience as a UI/UX Designer or similar role
    • Portfolio of design projects
    • Knowledge of wireframe tools (e.g. Figma)
    • Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
    • Team spirit; strong communication skills to collaborate with various stakeholders
    • Good time-management skills


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